Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.
Description
RepairLink is a digital platform for parts procurement aimed at linking automotive dealerships, suppliers, and repair shops via a unified online system for sourcing and purchasing mechanical components. By offering a web-based interface, it enables repair facilities to easily search for, price, and order original equipment manufacturer (OEM) parts directly from their selected dealership suppliers, thus streamlining the process and eliminating the need for tedious phone calls, faxes, or manual ordering methods. Users can conveniently access the platform from a computer or mobile device with internet connectivity, allowing them to electronically submit and manage parts orders while also viewing real-time pricing, availability, and comprehensive information about the parts. The system features VIN-based lookup tools that help repair shops accurately identify the correct parts for individual vehicles, complemented by technical diagrams and illustrations that enhance order precision. Additionally, this innovative platform significantly reduces the time spent on parts procurement, allowing repair facilities to focus more on their core operations and customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Chrome
No
Microsoft Edge
No
Mozilla Firefox
No
Safari
No
Integrations
Google Chrome
Yes
Microsoft Edge
Yes
Mozilla Firefox
Yes
Safari
Yes
Pricing Details
€270 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Autoflows
Country
Denmark
Website
autoflows.com
Vendor Details
Company Name
OEC
Founded
2000
Country
United States
Website
oeconnection.com/products/repairlink/
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No