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Average Ratings 3 Ratings

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support

Description

Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.

Description

This cloud-based software solution is a market leader for Heavy-Duty Repair Shops. It has many features that will allow you to leave the shop for a long-overdue vacation. Integrations with MOTOR and Worldpay, FleetNet, as well as QuickBooks make administrative tasks easy. You can bill every part, keep track of invoicing, and make it easier for your techs to be more efficient. Our customer portal allows your clients to track repair and maintenance progress. Fullbay works with any internet device. All core upgrades and support are free.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 
Whip Around No 

Integrations

QuickBooks Online Yes 
Whip Around Yes 

Pricing Details

€270 per month
Free Trial No 
Free Version No 

Pricing Details

Fullbay provides heavy duty shop management software solutions to help companies grow their revenue by maximizing efficiency and streamlining workflow. Have our experts get you a custom quote based on your individual shop needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Autoflows

Country

Denmark

Website

autoflows.com

Vendor Details

Company Name

Fullbay

Founded

2013

Country

United States

Website

www.fullbay.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Product Features

Auto Repair

Billing & Invoicing Yes 
CRM Yes 
Digital Vehicle Inspections (DVI) No 
Inventory Management Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Quotes / Estimates Yes 
Service History Yes 
VIN Lookup Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

Aviation Maintenance

Compliance Management No 
Components Tracking No 
Flight Time Tracking No 
Inventory Control Yes 
Labor Hours Tracking Yes 
Logbook Tracking No 
Maintenance Scheduling Yes 
Manuals No 
Service Bulletins No 
Work Order Management Yes 

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Equipment Maintenance

Customer Database Yes 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Fleet Maintenance

Cost Tracking Yes 
Fuel Tracking No 
Maintenance History Yes 
Maintenance Scheduling Yes 
Parts Inventory Management Yes 
Repair Tracking Yes 
Tire Management No 
Vehicle Information Yes 
Warranty Tracking No 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring No 
Inspection Management No 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance No 
Purchasing Yes 
Reminders No 
To-Do List No 
Vendor Management Yes 
Work Order Management Yes 

Trucking

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management No 
Driver Management No 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management Yes 
Mileage Tracking Yes 
Quote Management Yes 
Quotes/Estimates Yes 
Recruiting Management No 
Routing No 
Scheduling No 
Trip Logs No 
Vehicle Management Yes 
Vehicle Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management No 

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