Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutoReach serves as a high-capacity power dialer tailored for contemporary sales teams that recognize the significance of the initial call in the customer journey. By utilizing this tool, users can boost their connection rates by 30% and increase talk time by 300% per hour, leading to more meaningful interactions with potential clients. The platform incorporates AI-driven capabilities for dial list creation and prioritization. With various dialing modes available—Power, Preview, Blended, and Predictive—users can seamlessly alternate between the modes that align best with their operational needs. Additionally, it can be implemented quickly, allowing sales representatives to be instantly equipped to personalize their next call, all while leveraging familiar Salesforce functionalities, which enhances the overall efficiency of the sales process. This ensures that sales teams can adapt to dynamic environments and maximize their outreach efforts effectively.
Description
PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Dialpad Connect
Yes
Dialpad Support
Yes
Salesforce
Yes
Salesloft
Yes
Integrations
Dialpad Connect
No
Dialpad Support
No
Salesforce
No
Salesloft
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€29.90 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AutoReach
Founded
2017
Country
United States
Website
autoreach.io
Vendor Details
Company Name
PhingooCRM
Founded
2005
Country
France
Website
phingoocrm.com
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
Yes
Surveys
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No