Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
AutoReach serves as a high-capacity power dialer tailored for contemporary sales teams that recognize the significance of the initial call in the customer journey. By utilizing this tool, users can boost their connection rates by 30% and increase talk time by 300% per hour, leading to more meaningful interactions with potential clients. The platform incorporates AI-driven capabilities for dial list creation and prioritization. With various dialing modes available—Power, Preview, Blended, and Predictive—users can seamlessly alternate between the modes that align best with their operational needs. Additionally, it can be implemented quickly, allowing sales representatives to be instantly equipped to personalize their next call, all while leveraging familiar Salesforce functionalities, which enhances the overall efficiency of the sales process. This ensures that sales teams can adapt to dynamic environments and maximize their outreach efforts effectively.
Description
DialShree is the most trusted AI-powered omnichannel contact center platform across Sub-Saharan Africa — deployed by BPOs, banks, telecoms, microfinance institutions and government agencies from Lagos to Nairobi to Cape Town.
African contact centers face challenges that generic global software ignores — inconsistent internet connectivity, remote and mobile agent workforces, WhatsApp as the primary customer channel, and the need to support multiple African languages. DialShree was built with these realities at its core, not bolted on as an afterthought.
API Access
Has API
No
API Access
Has API
No
Integrations
Dialpad Connect
Yes
Dialpad Support
Yes
Salesforce
Yes
Salesloft
Yes
Integrations
Dialpad Connect
No
Dialpad Support
No
Salesforce
No
Salesloft
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$100 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
AutoReach
Founded
2017
Country
United States
Website
autoreach.io
Vendor Details
Company Name
Elision Technolab
Founded
2007
Country
India
Website
www.elisiontec.com/contact-center-solution/
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
No
Progressive Dialer
Yes
Surveys
No
Predictive Dialer
Call Monitoring
No
Call Recording
No
Call Results
No
Call Transfer
No
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No
Product Features
Predictive Dialer
Call Monitoring
No
Call Recording
Yes
Call Results
No
Call Transfer
No
Callback Scheduling
Yes
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No