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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Accurate and timely calibrations are essential for maintaining the seamless operation of your business. To address this need, we have created the AutoCal software. This innovative calibration tool enables you to schedule and execute high-quality measurements and calibrations effectively. Designed to comply with international metrology and quality standards, AutoCal is versatile and can be used with equipment from various manufacturers, not just our own offerings. The software is compatible with both field and laboratory instruments, allowing for a smooth calibration process that ultimately saves you both time and money. Users can store, manage, and organize their calibration data efficiently using the software's database, which facilitates quick and secure data uploads and downloads. By implementing AutoCal, you can significantly enhance your operational workflows. Organizations across the globe have adopted AutoCal due to its user-friendly interface and reliable performance, making it a preferred choice in the industry. This adaptability ensures that businesses can maintain high standards of measurement and compliance without unnecessary complications.

Description

Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Linc No 

Integrations

Azure Marketplace Yes 
Linc Yes 

Pricing Details

€39.50 per month
Free Trial Yes 
Free Version No 

Pricing Details

$15000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tradinco

Founded

1963

Country

Netherlands

Website

tradinco.com/products/autocal-calibration-software/

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United States

Website

www.higherground.com/calibre

Product Features

Calibration Management

Calibration Instructions No 
Calibration Schedules No 
Compliance Management No 
Device History No 
Due Date Tracking No 
Gage Management No 
Label Printing No 
Measurement Readings No 
Multi-Station Management No 
Out-of-Tolerance Notification No 
Statistical Data Reporting No 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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