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Description
Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was.
For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one.
The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion.
Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats.
Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement.
Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands.
Pricing: Contact for pricing @ author-it.com
Description
Heretto is the ultimate AI-powered content operations platform for customer-driven companies. Empower users to resolve product issues independently with our end-to-end cloud-based CCMS, Deploy API, and Portal. Create, manage, and distribute personalized documentation seamlessly for exceptional content experiences.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Fluid Topics
Yes
Amazon Bedrock
Yes
Claude
Yes
Cornerstone Content Anytime
Yes
Elastic Cloud
Yes
Gemini
Yes
Honeycomb
Yes
Ingeniux
No
Microsoft Copilot
Yes
Microsoft Word
Yes
Integrations
Fluid Topics
Yes
Amazon Bedrock
No
Claude
No
Cornerstone Content Anytime
No
Elastic Cloud
No
Gemini
No
Honeycomb
No
Ingeniux
Yes
Microsoft Copilot
No
Microsoft Word
No
Pricing Details
Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Author-it
Founded
2000
Country
New Zealand
Website
www.author-it.com
Vendor Details
Company Name
Heretto
Country
United States
Website
heretto.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Help Authoring Tools
Collaboration Tools
No
Content Library
Yes
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
No
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
Yes
Product Features
Content Management
Audio Content
No
Customizable Templates
Yes
Document Indexing
No
E-forms
No
Full Text Search
Yes
Image Editor
No
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
No
Website Management
No
Document Control
Archiving & Retention
Yes
Automated Routing
Yes
Change Management
No
Compliance Management
Yes
Electronic Signature
Yes
Escalation Management
No
Periodic Review
No
Version Control
Yes
Document Generation
Batch Processing
Yes
Collaboration
Yes
Digital Signature
Yes
Interaction Tracking
Yes
Multiple Output Formats
Yes
Templates
Yes
Document Version Control
Access Controls/Permissions
Yes
Approval Process Control
Yes
Archiving & Retention
Yes
Audit Trail
Yes
Commenting / Notes
Yes
Document Check-in / Check-out
No
For Engineering Documents
No
Revision History
Yes
Version Comparison
Yes
Version Rollback
Yes
eLearning Authoring Tools
Content Import / Export
Yes
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
Yes
PowerPoint Conversion
Yes
Self-Paced Courses
No
Storyboarding
No
Template Management
Yes
Test / Quiz Creation
Yes
Video Management
No
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
Yes
Digital Asset Management
No
Document Management
Yes
Electronic Signature
Yes
Information Governance
Yes
Mobile Access
No
Search
Yes
Version Control
Yes
Workflow Management
Yes
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
Yes
Version Control
Yes
Proofreading
Contextual Speller
Yes
Dictionary / Thesaurus
Yes
Grammar Check
Yes
Plagiarism Detection
No
Punctuation Check
No
Reporting & Statistics
No
Spell Check
Yes
Style Check
Yes
Text Editor
Yes
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
Yes
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
Yes
Workflow Management
Yes
