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Average Ratings 11 Ratings
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Description
Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was.
For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one.
The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion.
Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats.
Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement.
Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands.
Pricing: Contact for pricing @ author-it.com
Description
FlowShare is a Windows-native process documentation tool that runs locally in the background, recording every step you take across desktop applications, browser-based tools, and enterprise systems like SAP GUI, then delivers a detailed, step-by-step guide for completing the task. Focus on what matters instead of wasting time on documentation.
Get your staff trained on complex tasks and processes in hours, instead of days or weeks. Guides are easy to distribute, accurate, and look professional no matter who creates them, no manual screenshotting or writing required.
FlowShare's AI-powered assistant, FlowShare Assist, provides 24/7 instant help, guiding your end-users through troubleshooting and problem-solving independently.
The FlowShare Portal serves as a central knowledge hub, making solutions and step-by-step guides readily accessible, fostering continuous learning and collaboration across your team, no FlowShare installation required to browse.
7-day free trial, plans from €39/user/month. Learn more at getflowshare.com
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Bedrock
Yes
Claude
Yes
Confluence
No
Cornerstone Content Anytime
Yes
ELO ECM Suite
No
Elastic Cloud
Yes
Fluid Topics
Yes
Gemini
Yes
Guru
No
Honeycomb
Yes
Integrations
Amazon Bedrock
No
Claude
No
Confluence
Yes
Cornerstone Content Anytime
No
ELO ECM Suite
Yes
Elastic Cloud
No
Fluid Topics
No
Gemini
No
Guru
Yes
Honeycomb
No
Pricing Details
Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Trial
No
Free Version
Yes
Pricing Details
€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Author-it
Founded
2000
Country
New Zealand
Website
www.author-it.com
Vendor Details
Company Name
miraminds GmbH
Founded
2016
Country
Germany
Website
getflowshare.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Help Authoring Tools
Collaboration Tools
No
Content Library
Yes
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
No
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
Yes
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
Document Generation
Batch Processing
No
Collaboration
No
Digital Signature
No
Interaction Tracking
No
Multiple Output Formats
Yes
Templates
Yes
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
Yes
Document Assembly
Yes
Document Capture
Yes
Document Conversion
Yes
Document Delivery
No
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
Yes
Forms Management
No
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
No
Print Management
No
Version Control
Yes
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
No
Multi-Format Output
Yes
Offline Editing
Yes
Preview Output
Yes
Screenshot Tool
Yes
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
No
Docs Web Hosting
Yes
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
Yes
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
