Average Ratings 0 Ratings
Average Ratings 12 Ratings
Description
Most content teams are drowning in documents - not because they lack writers, but because their tools weren't built for the scale, complexity, or compliance demands they're actually working under. Author-it was.
For over 25 years, Author-it has been the CCMS of choice for organisations where documentation accuracy isn't optional. Manufacturing teams managing hundreds of product variants across 20+ languages. Software companies decoupling their help content from product release cycles. Utilities teams where a procedure gap isn't a typo problem - it's a regulatory one.
The core architecture is built around component content: Topics (individual content units), assembled into Books (deliverables), stored in a central Library. Write once, publish everywhere - to HTML5, PDF, Word, SCORM/eLearning, XML, DITA, and AION, Author-it's structured JSON format built specifically for LLM and RAG pipeline consumption. This is the AI Content Foundation angle: your structured content, already tagged, already resolved, already formatted for machine ingestion.
Built-in modules cover the full content lifecycle: structured authoring (no DITA or XML expertise required), translation workflow management with XLIFF export, multi-stage Review & Approve with full audit trails, variant and conditional content management, and publishing to multiple simultaneous output formats.
Customer outcomes include $3M+ annual savings and 60–70% content reuse in global manufacturing, $2M+ savings and 90% reuse in enterprise software, and ISO/508 compliance achieved unlocking government procurement.
Author-it is cloud-hosted SaaS, headquartered in New Zealand, with offices in Seattle and the Netherlands.
Pricing: Contact for pricing @ author-it.com
Description
Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Fluid Topics
Yes
AccessOwl
No
BREVIAN
No
CTX
No
CloudApper AI
No
FileCloud
No
Fusebit
No
IBM API Connect
No
Incredible
No
Indent
No
Integrations
Fluid Topics
Yes
AccessOwl
Yes
BREVIAN
Yes
CTX
Yes
CloudApper AI
Yes
FileCloud
Yes
Fusebit
Yes
IBM API Connect
Yes
Incredible
Yes
Indent
Yes
Pricing Details
Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:
Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs
Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail
AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)
Honeycomb eLearning — SCORM-compatible course authoring and publishing
Magellan web portal — HTML5 help portal publishing with search integration
Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Trial
No
Free Version
Yes
Pricing Details
$10.00/month
Up to 10 users - $10 monthly flat fee
11-100 users - $5 per user/month
11-100 users - $5 per user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Author-it
Founded
2000
Country
New Zealand
Website
www.author-it.com
Vendor Details
Company Name
Atlassian
Founded
2002
Country
United States
Website
www.atlassian.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Help Authoring Tools
Collaboration Tools
No
Content Library
Yes
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
No
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
Yes
Video Conferencing
Yes
Document Collaboration
Access Control / Permissions
No
Autosave
No
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
No
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
No
User Tagging
No
Version Control
No
Workflow / Approval Process
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
No
Portfolio Management
No
Resource Management
Yes
Time & Expense Tracking
No
Traditional Methodologies
Yes
Requirements Management
Automated Functional Sizing
No
Automated Requirements QA
No
Automated Test Generation
No
Automated Use Case Modeling
No
Change Management
No
Collaboration
Yes
History Tracking
No
Prioritization
Yes
Reporting
No
Status Reporting
No
Status Tracking
Yes
Summary Reports
No
Task Management
Yes
To-Do List
No
Traceability
No
User Defined Attributes
No
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
No
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
No
Webhooks
Yes
reStructured Text Support
No
Team Management
Assignment Management
No
Commenting / Notes
No
Goal Setting / Tracking
No
Messaging
No
Productivity Analysis
No
Progress Tracking
No
Project Planning
No
Resource Management
No
Task Management
No
Third Party Integration
No
Time Tracking
No