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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.

Description

channelSUITE™ comprises a suite of cloud-based software tools designed to facilitate the management and enhancement of a company’s distribution networks. Transform data from your spreadsheets and insights from your team into organized information and actionable business rules. Essentially, we will configure the preferred channelSUITE application specifically for your needs. Throughout this process, we will maintain communication and collaboration with the channel team to ensure that all stakeholders are adequately updated. It is essential to conduct thorough tests of the application under realistic scenarios to avoid any unexpected issues and to prepare all participants for the final implementation or transition. The architecture of channelSUITE applications is designed to support customization, allowing for the development of tailored features that address specific business requirements. In certain instances, entirely new custom channel applications can be integrated into the channelSUITE ecosystem to support additional business processes, enhancing overall operational efficiency. This flexibility ensures that your organization can adapt swiftly to changing market demands and leverage unique opportunities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aurea

Founded

2012

Country

United States

Website

www.aurea.com/library/process/

Vendor Details

Company Name

Purplewire

Country

United States

Website

purplewire.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Enterprise Service Bus (ESB)

Data Source Connectors No 
Electronic Data Interchange (EDI) No 
Enterprise Application Integration No 
Enterprise Integration Patterns (EIP) No 
Integrations Management No 
Messaging No 

Product Features

Lead Management

Activity Tracking Yes 
Campaign Management No 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools No 
Source Tracking Yes 

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