Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oversee every lead, opportunity, and client interaction during their journey using Aurea CRM — a robust solution for customer relationship management that includes integrated campaign management features. Aurea CRM empowers you to embed customer engagement tools throughout your sales teams. With comprehensive capabilities for both sales and marketing, we offer a centralized platform that provides a clear snapshot of team activities, sales pipelines, and essential performance metrics, enabling you to prioritize tasks and make well-informed choices. You can conveniently access all necessary customer and prospect information in one place whenever you need it. Utilizing user-friendly mobile tools, sales personnel can retrieve and modify data directly from the field, enhancing their productivity. Furthermore, improve your opportunity management processes with insights driven by data, allowing you to leverage relationship networks effectively and pinpoint the most promising opportunities within your sales funnel. This streamlined approach not only fosters better decision-making but also enhances overall team collaboration.
Description
Aurea Process delivers essential building blocks for business process management that are crucial for supporting intricate application environments, allowing you to design and evaluate multi-channel customer journeys. Customers engage through various channels, including web platforms, mobile devices, call centers, and physical retail locations. Each of these interactions involves navigating through layers of complex applications tailored to enhance their experience. By utilizing Aurea Process, your business process automation is equipped to adapt to and evolve with your changing infrastructure. This platform empowers you to craft the exact experiences that you want your customers to enjoy, which can then be seamlessly implemented across digital and physical touchpoints. Moreover, it fosters collaboration between IT and business teams, enabling them to work together towards achieving their objectives throughout every customer journey, whether driven by technology or personal interaction. This synergy between teams not only enhances efficiency but also improves customer satisfaction significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
Aurea FirstRain
Yes
Manago AI
Yes
SOAtest
Yes
Taxi for Email
Yes
Integrations
Aurea FirstRain
No
Manago AI
No
SOAtest
No
Taxi for Email
No
Pricing Details
Contact Aurea for details about pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/customer-relationship-management/
Vendor Details
Company Name
Aurea
Founded
2012
Country
United States
Website
www.aurea.com/library/process/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Enterprise Service Bus (ESB)
Data Source Connectors
No
Electronic Data Interchange (EDI)
No
Enterprise Application Integration
No
Enterprise Integration Patterns (EIP)
No
Integrations Management
No
Messaging
No