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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Aucerna Reserves utilizes advanced cloud technology within a secure interconnected platform to streamline intricate operations and reserves management processes. By offering operators in-depth analysis and reporting capabilities, it integrates data from various organizational sources to create a holistic view of corporate reserves. This solution allows teams to move beyond cumbersome spreadsheets, reducing the risk of data entry mistakes as they gather reserves and resource estimates from volumetric calculations, reservoir simulations, economic models, and other sources. Currently, Aucerna Reserves is trusted for the management of billions of barrels of reserves across a spectrum of companies, from small independent firms to large international super-majors. Designed specifically for the energy sector, Aucerna Reserves ensures agile, precise, timely, secure, and consistent reserves reporting, effectively mitigating the risks associated with traditional spreadsheet-based reporting methods. In an industry where accuracy is paramount, Aucerna Reserves stands out as a critical tool for effective resource management.

Description

Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services. Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations. Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests. To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs. Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aucerna

Founded

2005

Country

Canada

Website

aucerna.com/software/aucerna-reserves/

Vendor Details

Company Name

Cendyn

Founded

1996

Country

United States

Website

go.cendyn.com/cendyn/sourceforge/call-center

Product Features

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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