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Average Ratings 0 Ratings
Description
AttuneOps is a user-friendly IT automation tool that helps system administrators automate complex processes quickly and easily. It supports popular scripting languages such as bash and PowerShell, which means that admins who are already familiar with these languages can start automating right away without any additional learning curve.
One of the key features of AttuneOps is its unique orchestration approach that allows admins to customise automation processes to meet their specific needs. Its sequence of steps feature establishes a connection to a device using ssh or WinRM, deploys a script, and captures the log output as if you were running a script in a terminal. This provides greater control and flexibility over the automation process, enabling admins to tailor it to their specific requirements.
With AttuneOps' blueprinting feature, system administrators can create customisable and reusable templates, known as Blueprints, that use Parameters to generate multiple automated jobs from a single source. This powerful feature saves time and improves consistency across a wide range of jobs, and enables users to share and reuse their Blueprints across different teams and organisations.
Description
Having worked on the call center floor ourselves, we truly grasp the distinct challenges and varied requirements that agents face. This understanding has led us to develop exceptional virtual call center software tools tailored to these specific needs. Drawing from our collective six decades of expertise in the contact center sector, we have created an all-in-one customer experience platform that is user-friendly, efficient, highly scalable, and accessible globally with just an internet connection and a browser, making it ideal for both remote and in-center agents. Many contact centers find that their existing call center software does not cater to their operational demands or business model. In addition to lacking the advanced, user-friendly tools necessary for success, they often miss out on the exceptional support from industry experts. Our solution encompasses everything required without the need for expensive programmers or extensive IT resources, ultimately saving you both time and money while enhancing overall productivity and service quality. With our platform, you can focus on what truly matters: delivering outstanding customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Bash
No
GitHub
No
PowerShell
No
Pricing Details
$1,200
AttuneOps Community Pro
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AttuneOps
Founded
2018
Country
Australia
Website
attuneops.io
Vendor Details
Company Name
SingleComm
Founded
2014
Country
United States
Website
singlecomm.com
Product Features
DevOps
Approval Workflow
No
Dashboard
Yes
KPIs
No
Policy Management
Yes
Portfolio Management
No
Prioritization
Yes
Release Management
Yes
Timeline Management
Yes
Troubleshooting Reports
Yes
Server Management
CPU Monitoring
Yes
Credential Management
Yes
Database Servers
Yes
Email Monitoring
No
Event Logs
Yes
History Tracking
Yes
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes