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Description

Our software is designed with all the essential features to efficiently expand your business while remaining straightforward and easy to navigate. It facilitates both online and in-house bookings, ensuring your calendar management operates in real-time to prevent overbooking. You can generate manifest and marketing reports, allowing you to sort and export data based on custom metrics for seamless reconciliation of revenue and expenses while spotting future opportunities. The system also enables confirmation of purchases, sends reminders for trip or tour dates, follows up to express gratitude to customers, and promotes your social media presence while linking to review sites like TripAdvisor, Yelp, and Google. Additionally, it connects with third-party operators such as TripAdvisor, Viator, and Groupon, helping you issue vouchers, coupons, and discounts, which can drive sales and enhance your profits. You can assign unique sign-in credentials for each staff member and monitor their activity history to see who made specific changes. Furthermore, the platform allows you to establish partnerships with local concierges who can book online on behalf of your customers, enhancing your service offerings. This comprehensive approach ensures that every aspect of your business is optimized for growth and success.

Description

Reviato is a software solution tailored for the hospitality sector, specializing in review analytics for establishments such as restaurants, cafés, boutique hotels, and guesthouses. This platform aggregates guest feedback from prominent sources like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into a single dashboard, effectively pinpointing sentiment trends, common themes, and critical issues that need attention. By utilizing Reviato, teams can gain insights into what guests consistently admire or criticize, saving them the time of sifting through every individual review. As a result, businesses can focus more on enhancing guest experiences based on actionable data rather than wading through a sea of feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

INFOTREE

Founded

2008

Country

United States

Website

www.attractionsuite.com

Vendor Details

Company Name

EthosLink

Website

www.reviato.com

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

aReservation Reviews

aReservation

Indexic
Critique Reviews

Critique

eZee Technosys