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Description

Attention serves as your comprehensive voice assistant for sales, utilizing cutting-edge AI technology to comprehend your discussions and populate your CRM fields instantly with a single click. By providing real-time, actionable insights, Attention enhances the effectiveness of your sales representatives during calls, ensuring they have the information they need precisely when it is most crucial. Furthermore, Attention not only interprets conversations but also crafts tailored follow-up emails that reflect the specifics of your discussions. Users report an impressive increase of 29% in positive responses attributed to the follow-up emails generated by Attention. With this tool, you can confidently know what to say, consistently improving the results of your interactions. With Attention, every conversation becomes an opportunity for success and growth.

Description

Heylee is a cutting-edge platform that leverages AI for revenue intelligence specifically designed for high-volume B2C contact centers. By analyzing customer interactions through calls and chats, it reveals insights related to intent, friction points, churn risks, service gaps, and revenue opportunities, subsequently transforming these findings into actionable strategies through smart automation and real-time support for agents. Spanning various communication channels such as voice, CRM, WhatsApp, SMS, and email, Heylee provides customer experience and revenue teams with a cohesive overview of conversation performance. This allows teams to pinpoint recurring customer challenges, comprehend reasons behind lost conversions, identify customers at risk of churn, and highlight conversations requiring immediate attention. Additionally, the platform facilitates the automation of routine tasks, efficient case routing, provision of relevant context to agents, and escalation to human representatives when necessary. Tailored for high-volume consumer operations, Heylee not only minimizes repetitive tasks but also enhances the quality of responses, boosts conversion rates, improves customer retention, and increases overall operational transparency. Furthermore, its customizable workflows and integrations ensure that the platform aligns seamlessly with each team's unique systems and customer engagement processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
HubSpot CRM Yes 
Salesforce Yes 
Zapier Yes 
Amazon Connect No 
Dialpad Connect No 
Five9 No 
Freshdesk No 
Genesys Cloud CX No 
Gmail Yes 
HubSpot Customer Platform Yes 
Intercom No 
Microsoft Outlook Yes 
RingCentral AI Receptionist No 
Slack Yes 
Talkdesk No 
Workato No 
Zoho CRM No 
Zoom Yes 
n8n No 

Integrations

Aircall Yes 
HubSpot CRM Yes 
Salesforce Yes 
Zapier Yes 
Amazon Connect Yes 
Dialpad Connect Yes 
Five9 Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Gmail No 
HubSpot Customer Platform No 
Intercom Yes 
Microsoft Outlook No 
RingCentral AI Receptionist Yes 
Slack No 
Talkdesk Yes 
Workato Yes 
Zoho CRM Yes 
Zoom No 
n8n Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$600/month
Pay as You go
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Attention AI

Founded

2021

Country

United States

Website

www.attention.com

Vendor Details

Company Name

Heylee

Founded

2026

Country

India

Website

www.heylee.ai

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

Revenue Operations

AI Insights No 
Account Health Dashboard No 
Automatic CRM Updates No 
Contact / Activity Tracking No 
RevOps Automation No 
Revenue Dashboard No 
Revenue Intelligence / Reporting No 
Sales Analytics No 
Sales Forecasting No 
Third-Party Data Aggregation No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Sales Training

Analytics / Reporting No 
Assessment Management No 
Built-in Course Authoring No 
Certification Management No 
Customizable Branding No 
Gamification No 
Learning Management No 
Microlearning No 
Onboarding No 
Practice Tools No 
Progress Tracking No 
Video Assessments No 

Product Features

Conversation Intelligence

AI Insights Yes 
Account Health Alerts No 
Call Analytics Yes 
Call Recording Yes 
Call Recording Cloud Storage No 
Call Snippets Yes 
Call Transcription Yes 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics Yes 
Video Conferencing Analytics No 
Win/Loss Analysis No 

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