Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Asytra Trace is a web-based application that provides digital assembly guidelines and facilitates execution on the shop floor. Operators utilize version-controlled work instructions linked to serial numbers, which include necessary measurements, quality control checks, images, and required sign-offs. For each serial number and procedural step, Trace meticulously logs the identity of the operator, timestamps, any issues encountered, comments, quality results during production, and approvals from supervisors. This capability allows production and quality assurance teams to quickly audit a unit, respond to customer inquiries, and export build records within minutes. Additionally, Trace is engineered for quick integration into shop floor operations, offering a complimentary 14-day trial to support ease of use. By streamlining these processes, Trace enhances overall efficiency and accountability in manufacturing environments.

Description

ObserveCTI™ streamlines the management process by equipping your organization with a quality assurance solution that delivers selective and intelligent voice and data recordings without requiring a specialized voice logger. All recordings are organized and preserved for future access directly from your computer, a remote site, the internet, or any touchtone phone. Supervisors can monitor multiple locations from their computer, enabling them to manage audits from a centralized point within the organization. Additionally, ObserveCTI™ empowers contact center supervisors to conduct evaluations of agents through a fully integrated auditing feature. Agents are assessed and rated according to criteria tailored to your business's needs. With just a click, supervisors can listen to and analyze recorded calls and screens at the same time. After completing the session, supervisors can leave feedback, save the audit, or send it to the agent or management for further evaluation, ensuring a comprehensive review process. This efficient system enhances accountability and improves the overall quality of service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49/mo
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Asytra

Founded

2023

Country

Hong Kong

Website

www.asytra.com/trace/

Vendor Details

Company Name

Cacti

Website

www.cacticom.com

Product Features

Manufacturing Execution

Document Management No 
Forecasting No 
Quality Control No 
Quote Management No 
Resource Management No 
Supplier Management No 
Supply Chain Management No 
Traceability No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Alternatives

VKS Reviews

VKS

Visual Knowledge Share

Alternatives

Proplanner Reviews

Proplanner

Advantive
CYF Quality Reviews

CYF Quality

CYF Technology
SmartSIP Reviews

SmartSIP

IntraNext Systems
TelStrat QM Reviews

TelStrat QM

Serenova
HSEChamp Reviews

HSEChamp

SMS-HSEChamp Consultants