Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Astra was designed specifically by campground owners to cater to the unique requirements of fellow private campground operators. With a comprehensive suite of productivity tools, Astra ensures that your specific needs are met effectively. Our committed team is available to assist with software training during the setup process and to help resolve any issues that may arise on a daily basis. The reservation software offered by Astra accommodates both cash and accrual accounting methods, provides customizable reporting options, and allows seamless integration with widely-used accounting software, including QuickBooks Pro. Furthermore, clients using Astra benefit from a listing on North America’s leading camping reservation platform. By connecting with ReserveAmerica.com, which attracts 14.5 million visitors each year, your campground can significantly enhance its visibility and attract more guests. This collaboration not only boosts your online presence but also helps you reach a much broader audience.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aspira
Country
Canada
Website
astra.campgroundmanager.com
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Camp Management
Attendance Management
No
Billing & Invoicing
Yes
Customer Management
Yes
Food Service Management
No
For Campgrounds
No
For Summer Camps
No
Medical Management
No
Online Registration
Yes
Parent Portal
No
Program Management
No
Registration Management
Yes
Scheduling
No
Staff Management
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes