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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Astra was designed specifically by campground owners to cater to the unique requirements of fellow private campground operators. With a comprehensive suite of productivity tools, Astra ensures that your specific needs are met effectively. Our committed team is available to assist with software training during the setup process and to help resolve any issues that may arise on a daily basis. The reservation software offered by Astra accommodates both cash and accrual accounting methods, provides customizable reporting options, and allows seamless integration with widely-used accounting software, including QuickBooks Pro. Furthermore, clients using Astra benefit from a listing on North America’s leading camping reservation platform. By connecting with ReserveAmerica.com, which attracts 14.5 million visitors each year, your campground can significantly enhance its visibility and attract more guests. This collaboration not only boosts your online presence but also helps you reach a much broader audience.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aspira

Country

Canada

Website

astra.campgroundmanager.com

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Camp Management

Attendance Management No 
Billing & Invoicing Yes 
Customer Management Yes 
Food Service Management No 
For Campgrounds No 
For Summer Camps No 
Medical Management No 
Online Registration Yes 
Parent Portal No 
Program Management No 
Registration Management Yes 
Scheduling No 
Staff Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

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