Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The newest iteration of Alliance leverages the knowledge and skills of two prominent figures in the service management sector to provide our clients with a field service software solution designed to enhance customer experience, ultimately fostering better growth, reputation, and retention. Covering the complete service lifecycle, Alliance integrates all aspects into a singular solution that allows for the sharing of vital information among employees, promoting transparency across various departments. This platform ensures a fluid transition from sales through service delivery, invoicing, and reporting, creating a more efficient process overall. With its contemporary, web-inspired user interface (UI), Alliance empowers your team to optimize their workflows by concentrating solely on the essential information necessary for their tasks. Additionally, this advancement in design is expected to lead to increased productivity and user satisfaction, further benefiting your organization.
Description
Disruptive Maintenance Management Software to optimize workflows and enjoy greater Process Efficiency, Service Transparency, Regulatory Compliance, and User Safety, throughout the asset lifecycle.
i4T Maintenance empowers Authorized Service Agents to enhance the value of their Property, Construction, and Service-based assets through real-time visibility, easy quote comparison, better compliance management, greater process automation, and complete service auditability. The platform offers powerful integrations with popular third-party apps, so you can perform every task from one place.
With total control over maintenance workflow with i4T Maintenance, authorized service agents can:
- Receive service requests
- Prioritise work orders
- Create quotation requests
- Manage supplier compliance
- Track service progress
- Disburse supplier payments
The platform is secured by Google cloud technology and offers 24/7 s
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Webex
Yes
Console Cloud
No
JD Edwards EnterpriseOne
Yes
Microsoft Dynamics SL
Yes
Procore
No
PropertyMe
No
QuickBooks Online
Yes
SAP Business One
Yes
Salesforce Agentforce Marketing
Yes
Urbanise Facilities
No
Integrations
Cisco Webex
No
Console Cloud
Yes
JD Edwards EnterpriseOne
No
Microsoft Dynamics SL
No
Procore
Yes
PropertyMe
Yes
QuickBooks Online
No
SAP Business One
No
Salesforce Agentforce Marketing
No
Urbanise Facilities
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Astea International
Founded
1979
Country
United States
Website
www.astea.com
Vendor Details
Company Name
i4T Global
Founded
2017
Country
Australia
Website
i4tglobal.com/solutions/maintenance-management-software/
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
Yes
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
Yes
Employee Scheduling
Yes
Facility Scheduling
Yes
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
Yes
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
Yes
Resource Scheduling
Yes
Room Booking Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Inventory Control
No
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No