Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The newest iteration of Alliance leverages the knowledge and skills of two prominent figures in the service management sector to provide our clients with a field service software solution designed to enhance customer experience, ultimately fostering better growth, reputation, and retention. Covering the complete service lifecycle, Alliance integrates all aspects into a singular solution that allows for the sharing of vital information among employees, promoting transparency across various departments. This platform ensures a fluid transition from sales through service delivery, invoicing, and reporting, creating a more efficient process overall. With its contemporary, web-inspired user interface (UI), Alliance empowers your team to optimize their workflows by concentrating solely on the essential information necessary for their tasks. Additionally, this advancement in design is expected to lead to increased productivity and user satisfaction, further benefiting your organization.

Description

Elogbooks integrates CAFM and service desk functionalities, providing comprehensive insight into your supply chain while promoting compliance and high-quality service delivery. You can gain full awareness of activities occurring on your sites without ever leaving your workstation. The system offers online audit trails for every aspect of a task, allows you to monitor supplier performance metrics, and generates top-level exception reports upon logging in. With real-time data available at your convenience, the platform features user-friendly supplier performance indicators to help enhance performance and pinpoint areas that require attention. In addition to our CAFM and service desk offerings, we also provide a range of complementary products that can function together or independently, empowering our clients to develop intelligent and sustainable estates. By utilizing Elogbooks solutions, organizations can optimize energy efficiency, improve occupant satisfaction through enhanced wellness and service quality, and achieve greater value throughout their estates. Our tools are designed to not only streamline operations but also foster a more sustainable future for all users.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Webex Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Dynamics SL Yes 
QuickBooks Online Yes 
SAP Business One Yes 
Salesforce Agentforce Marketing Yes 

Integrations

Cisco Webex No 
JD Edwards EnterpriseOne No 
Microsoft Dynamics SL No 
QuickBooks Online No 
SAP Business One No 
Salesforce Agentforce Marketing No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Astea International

Founded

1979

Country

United States

Website

www.astea.com

Vendor Details

Company Name

Elogbooks

Founded

2008

Country

United States

Website

elogbooks.com

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling Yes 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking Yes 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling Yes 
Room Booking Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Alternatives

Alternatives

CAFM Explorer Reviews

CAFM Explorer

Idox Group
Arris Reviews

Arris

Sigma Design
Elogbooks Reviews

Elogbooks

Elogbooks UK
FlexMaint Reviews

FlexMaint

Xetec
TabsCAFM Reviews

TabsCAFM

Tabs FM
Kaizen Reviews

Kaizen

Factech Automation Solutions