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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Assindo is an innovative AI assistant that streamlines your phone call management, enabling you to concentrate on what truly matters in your life. It efficiently handles incoming calls, initiates significant calls for you, and automates outgoing communications such as appointment scheduling and customer service inquiries. Assindo expertly navigates through phone menus, patiently waits on hold, screens calls, and takes messages when you are not available. It also captures key information from incoming calls, transforms these details into actionable tasks, and keeps a record of completed tasks to enhance productivity. With seven distinct AI personalities, including the resolute Elena and the highly efficient Liam, Assindo customizes its offerings to fit your individual preferences. You have the ability to interact directly with your assistant to provide updates, issue new directives, or receive real-time updates on your tasks, making it an indispensable tool for enhancing your daily efficiency. This level of personalized assistance ensures that you never miss important details and stay on top of your commitments.

Description

Efficiently manage your calls with professionalism by transferring, parking, notifying about calls on hold, and checking the status of your colleagues. The Imagicle Attendant Console serves as an operator console that enhances and simplifies the management of both incoming and outgoing calls for all operators. This solution encompasses essential features such as answering, transferring, parking, managing queues, and recording calls. It provides a comprehensive suite of must-have applications for your unified communications (UC) platforms, all integrated into one suite, with a single server, unified support, and a seamless user experience. Always kept current and adaptable for any business environment, whether On-Premises or Cloud-based, it is designed to enhance your UCaaS offerings by integrating all the necessary services your clients require. The Imagicle UC Suite can be hosted on the Imagicle Cloud or within your own data centers. With its user-friendly interface, the Imagicle Attendant Console enables operators to execute actions with just a click, ultimately saving valuable time and boosting overall productivity. This efficiency makes it an indispensable tool for any organization looking to optimize their communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wildix No 

Integrations

Wildix Yes 

Pricing Details

$0.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Assindo

Country

United States

Website

www.assindo.com

Vendor Details

Company Name

Imagicle

Country

Italy

Website

www.imagicle.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer Yes 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

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