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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Assindo is an innovative AI assistant that streamlines your phone call management, enabling you to concentrate on what truly matters in your life. It efficiently handles incoming calls, initiates significant calls for you, and automates outgoing communications such as appointment scheduling and customer service inquiries. Assindo expertly navigates through phone menus, patiently waits on hold, screens calls, and takes messages when you are not available. It also captures key information from incoming calls, transforms these details into actionable tasks, and keeps a record of completed tasks to enhance productivity. With seven distinct AI personalities, including the resolute Elena and the highly efficient Liam, Assindo customizes its offerings to fit your individual preferences. You have the ability to interact directly with your assistant to provide updates, issue new directives, or receive real-time updates on your tasks, making it an indispensable tool for enhancing your daily efficiency. This level of personalized assistance ensures that you never miss important details and stay on top of your commitments.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
8x8 No 
Amazon Web Services (AWS) No 
Autofleet No 
Avaya Cloud Office No 
Clockwise No 
Dixa No 
Epsilon Data No 
Flywheel No 
Justuno No 
Kustomer No 
Peak Support No 
Qure4u No 
Recharge No 
Skio No 
Snowflake No 
Solv No 
Talkdesk No 
Zendesk No 

Integrations

3CX Yes 
8x8 Yes 
Amazon Web Services (AWS) Yes 
Autofleet Yes 
Avaya Cloud Office Yes 
Clockwise Yes 
Dixa Yes 
Epsilon Data Yes 
Flywheel Yes 
Justuno Yes 
Kustomer Yes 
Peak Support Yes 
Qure4u Yes 
Recharge Yes 
Skio Yes 
Snowflake Yes 
Solv Yes 
Talkdesk Yes 
Zendesk Yes 

Pricing Details

$0.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Assindo

Country

United States

Website

www.assindo.com

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Alternatives

Alternatives