Compare Asset.Desk vs. Symphony SummitAI

EZO AssetSonar is a powerful IT asset management solution designed to deliver real-time visibility across your digital infrastructure. It enables organizations to effectively track and manage hardware, software, and licenses, helping reduce risk, control IT costs, and stay compliant. With features like automated software discovery, license tracking, and normalization, AssetSonar tackles common challenges such as SaaS sprawl, shadow IT, and redundant tools. The platform integrates seamlessly with popular ITSM and endpoint management tools including Jamf, Zendesk, Intune, and SCCM, streamlining workflows and enabling continuous oversight of your IT environment. By automating manual processes and centralizing asset data, AssetSonar empowers IT teams to shift focus from operational tasks to strategic planning. Enhance efficiency, gain full lifecycle visibility, and make informed IT procurement decisions with EZO AssetSonar.

Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform. Setyl is a cloud-based IT asset and license management platform (ITAM), which connects to your existing tech stack with 100s of out-of-the-box integrations. Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users and spend in one place — helping you to: 1. Streamline and scale your IT operations, including employee onboarding and offboarding. 2. Identify and eliminate wasted IT spend. 3. Safeguard against compliance and audit risks, including ISO 27001, SOC 2, and more. With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization. Features include: • Asset and license register • Asset lifecycle management • SaaS subscription, software application and license management • Employee onboarding and offboarding workflows • ISO 27001 and SOC 2 compliance • Shadow IT detection • Vendor audits and due diligence • IT spend management and reporting • Fully guided support

Cheqroom, a cutting-edge brand and enterprise asset-management platform, offers organizations intuitive and scalable solutions to track, manage and optimize their assets. We enable thousands of organizations, from universities and government agencies to Fortune 100 firms, to keep work in motion by streamlined management of more than $5 billion in high value, mission-critical asset. Cheqroom, driven by a commitment for innovation and customer satisfaction is designed to support each team's workflow seamlessly, ensuring that they have the correct assets at the right place and time. Our platform allows teams to move from reactive asset management into strategic asset utilization.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.

Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

The Asset Guardian (TAG) Mobi: Tackle Downtime with TAG Mobi TAG Mobi is a fully embedded preventive maintenance and asset management (EAM) solution within Microsoft Dynamics 365 Business Central. Designed for modern manufacturing and infrastructure operations, TAG Mobi helps reduce risk, minimize downtime, and streamline maintenance workflows—all from within your existing Business Central environment. From proactive asset health monitoring and predictive maintenance to real-time mobility and AI-powered adoption tools, TAG Mobi equips maintenance teams with everything they need to boost performance and take control of asset operations. Key Features: • Fully embedded in Microsoft Dynamics 365 Business Central • Real-time mobile access for on-the-go asset tracking • Predictive maintenance to reduce unplanned downtime • AI-assisted onboarding for faster adoption • Advanced APM tools to monitor asset health and anticipate failures No silos. No extra software. Just a seamless, native experience that empowers maintenance teams and provides managers with the insights they need—right inside Business Central.

Fixed Asset Pro is a full-featured and budget-friendly fixed asset depreciation system. It's used by small and mid-sized companies, organizations and CPAs looking for a better way to track depreciation, produce reports and eliminate the hassles of spreadsheets and legacy software. - No limits to the number of assets or entities. - Book and Tax depreciation. 68 methods. 6 different books. Half-year/mid-month/mid-quarter. Bonus, Section 179, and more. - Track assets and depreciation through the entire fixed asset life cycle—from CIP to disposal. - Maintain your asset inventory. - Complete reporting for accounting, tax and management. - Continually updated for tax and accounting rule changes. Streamline workflow. Maintain asset records over the entire asset life cycle. Maximize tax deductions. Produce up-to-date reports. Eliminate spreadsheet hassles.