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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The best value in Calibration Management Software. Keep a comprehensive record of calibration and validation history while also generating a Recall Report for equipment that is out of calibration. Document all measurement values related to calibration and validation, and ensure that any equipment deemed unfit for its intended use is properly logged with detailed responses. Produce calibration certificates and thoroughly review the accompanying calibration reports for accuracy. Establish Preventive Maintenance Schedules and create corresponding checklists to ensure all equipment is adequately maintained. Monitor unscheduled maintenance occurrences and generate Fix-It-Tickets as needed to address any issues. Manage a variety of miscellaneous assets while providing an extensive set of reports for in-depth analysis. Maintain control over calibrated equipment and easily produce a Calibration Recall report whenever necessary. With the Maintenance Due reports, users can quickly check the status of their equipment with just a click. This system serves as an essential tool for maintaining compliance with QMS standards such as ISO 9001, AS9100, and ISO 13485. Additionally, it allows for the scanning and linking of digital photographs, calibration certificates, or any other electronic documents. Importantly, users can enjoy all these features without the burden of annual maintenance contracts, making it a cost-effective solution for effective equipment management.

Description

A product recall significantly influences customer satisfaction, which underscores the necessity for manufacturers to handle the recall process with utmost efficiency. Effective management hinges on transparent and timely communication with all relevant parties, such as regulatory bodies, retailers, customers, and various internal departments. The primary challenge lies in executing recalls swiftly while preserving high levels of customer satisfaction. Inadequate recall strategies can lead to disjointed processes and a fragmented understanding across the organization, including interactions with suppliers and third parties. Pega Recall offers a centralized solution for overseeing the entire lifecycle of both recall and compliance programs, prioritizing an exceptional customer experience. Furthermore, by integrating with internal systems and data, Pega ensures the management of service level agreements (SLAs) is seamless and effective, ultimately bolstering the overall effectiveness of the recall process. This comprehensive approach not only streamlines operations but also enhances the trust customers place in the brand during times of crisis.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure SQL Database Yes 
Microsoft 365 Yes 
Sunday Business Systems Yes 

Integrations

Azure SQL Database No 
Microsoft 365 No 
Sunday Business Systems No 

Pricing Details

$249 one-time payment
license based on concurrent users
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sunday Business Systems

Founded

2004

Country

United States

Website

sundaybizsys.com/asset-tracking-database/

Vendor Details

Company Name

Pega

Country

United States

Website

www.pega.com/industries/manufacturing/recall

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID No 
Checkout / Check-In Yes 
Depreciation Tracking Yes 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking Yes 
QR Codes No 
Reservations No 
Service History Yes 

Calibration Management

Calibration Instructions Yes 
Calibration Schedules Yes 
Compliance Management Yes 
Device History Yes 
Due Date Tracking Yes 
Gage Management Yes 
Label Printing Yes 
Measurement Readings Yes 
Multi-Station Management No 
Out-of-Tolerance Notification Yes 
Statistical Data Reporting Yes 

Product Features

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