Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Say goodbye to the hassle of producing training videos and extensive PowerPoint presentations! Aspiro stands out as the pioneering tool that enables sales leaders to swiftly develop and execute manual coaching sessions through fully automated conversational role-plays that replicate actual customer interactions. Who ever claimed that effectively communicating couldn’t be achieved? Aspiro evaluates and comprehends each simulated dialogue in real-time, analyzing vocal aspects such as pacing, energy levels, and sentiment conveyed. Furthermore, it delves deeper, examining representatives on essential micro-behaviors, delivery styles, and persuasive techniques tailored to the specific customer context. One consensus among sales professionals is clear: each sales representative possesses unique qualities. Aspiro goes beyond merely pinpointing deficiencies in a rep's sales approach; it proactively arranges coaching nudges and practice sessions based on the individual’s conversation profile, sales lead information, and input from managers, ensuring they can reach their maximum sales capabilities. With Aspiro, the journey to sales excellence has never been more streamlined and personalized.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aspiro
Founded
2020
Country
India
Website
letsaspiro.com
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No