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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartTouch ECM™ allows for seamless connection, capturing, distribution, archiving, and management of extensive volumes of documents, reports, and images throughout the organization. With unlimited indexing options, users are empowered to conduct searches more efficiently, enabling quick and straightforward access to the information they need. Each individual has the capability to arrange their data and retrieve information with just a keystroke, making the process user-friendly. This solution significantly reduces or even eliminates the need for paper printing, copying, handling, storage, and distribution. It also safeguards against unauthorized access or distribution of confidential documents. Users can link to and access nearly any file directly from their ERP system, ensuring swift retrieval of information from platforms like Workday or via web browsers. Compliance with auditing standards and legal regulations is maintained while archiving employee documents, which is crucial for organizational integrity. The deployment process is streamlined with browser-based viewing, ensuring that nothing is downloaded onto the user’s device. Additionally, retention processes can be automated in accordance with corporate policies, procedures, and legal obligations, enhancing overall efficiency and governance. This comprehensive solution not only simplifies document management but also reinforces data security and compliance throughout the enterprise.

Description

As the importance of digitization increases, the document lifecycle poses challenges that can lead to operational inefficiencies, especially when employees working remotely need to securely capture, share, and edit documents. With Tungsten eCopy (formerly Kofax eCopy), your organization can streamline both internal and external workflows, facilitating smooth electronic transactions and removing obstacles. By utilizing your smartphone or any multifunctional device (MFD), you can ensure that documents are scanned and converted swiftly and accurately into formats that support your business operations efficiently. Employees can easily upload documents to their required destinations with just a single button press for added convenience. Moreover, the user-friendly embedded MFD interface, equipped with a full-sized keyboard and an interactive touchscreen, enhances the overall experience for all users. This innovative solution not only saves time but also improves collaboration among team members, fostering a more productive work environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Loadbalancer.org No 
Microsoft 365 No 
Microsoft Exchange No 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft SharePoint No 

Integrations

Loadbalancer.org Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ascend Software

Founded

1997

Country

United States

Website

www.ascendsoftware.com/enterprise-content-management-software

Vendor Details

Company Name

Tungsten Automation

Founded

1985

Country

United States

Website

www.tungstenautomation.com/products/ecopy

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Product Features

OCR

Batch Processing No 
Convert to PDF No 
ID Scanning No 
Image Pre-processing No 
Indexing No 
Metadata Extraction No 
Multi-Language No 
Multiple Output Formats No 
Text Editor No 
Zone Selection Tool No 

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