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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SmartTouch ECM™ allows for seamless connection, capturing, distribution, archiving, and management of extensive volumes of documents, reports, and images throughout the organization. With unlimited indexing options, users are empowered to conduct searches more efficiently, enabling quick and straightforward access to the information they need. Each individual has the capability to arrange their data and retrieve information with just a keystroke, making the process user-friendly. This solution significantly reduces or even eliminates the need for paper printing, copying, handling, storage, and distribution. It also safeguards against unauthorized access or distribution of confidential documents. Users can link to and access nearly any file directly from their ERP system, ensuring swift retrieval of information from platforms like Workday or via web browsers. Compliance with auditing standards and legal regulations is maintained while archiving employee documents, which is crucial for organizational integrity. The deployment process is streamlined with browser-based viewing, ensuring that nothing is downloaded onto the user’s device. Additionally, retention processes can be automated in accordance with corporate policies, procedures, and legal obligations, enhancing overall efficiency and governance. This comprehensive solution not only simplifies document management but also reinforces data security and compliance throughout the enterprise.

Description

Retain unified archive is the best choice to move from one email platform into another quickly, securely, and effectively. Retain provides a complete business communication archive solution that makes it easy to migrate and long-term preservation, discovery and preservation of communication data. This is essential for organizations in order to comply with data retrieval and archiving laws and regulations. The Retain Archive is accessible from multiple access points including the Retain mobile application, the end-user email client and the browser-based Web Access client. You can also search and browse the archive directly from the Offline Archive viewer. Business communication archive data can be exported to a portable, standalone archive viewer. Administrators can set up policies in Retain to specify the email, mobile and social media data they want to archive.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Microsoft 365 No 
Microsoft Exchange No 
MyRepChat No 

Integrations

Gmail Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
MyRepChat Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ascend Software

Founded

1997

Country

United States

Website

www.ascendsoftware.com/enterprise-content-management-software

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/retain-unified-archiving

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Product Features

Email Archiving

Access Control Yes 
Backup Management No 
Compliance Management Yes 
Data Deduplication Yes 
Data Export Yes 
Encryption Yes 
Retention Management Yes 
Storage Management No 
Threat Protection No 
eDiscovery Yes 

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