Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
Sarjen’s Quality Management Software brings transformative intelligence to how organisations manage quality, compliance, and continuous improvement. Built for regulated industries like pharmaceuticals, life sciences, and manufacturing, this solution goes beyond traditional quality systems by embedding AI at its core. Rather than merely storing documents and checklists, AI continuously analyses quality data from processes, deviations, audits, customer feedback, and supplier performance to surface meaningful patterns and risks. By leveraging machine learning, the system identifies early signals of quality drift that manual reviews can miss, and predicts potential non-conformances before they escalate into serious issues.AI-driven insights provide context-aware recommendations that empower quality teams to act smarter and faster, reducing investigation cycles and eliminating repetitive manual work. Intelligent alerts help prioritise what matters most, while automated trend analysis highlights areas for improvement without waiting for periodic reviews. The software also supports root cause analysis with AI-augmented suggestions, helping teams uncover hidden correlations across data sources.With built-in compliance workflows and adaptive quality controls, the system ensures consistent adherence to industry regulations while learning from operational data to become more accurate over time. Through advanced visualisation, interactive dashboards, and predictive quality metrics, stakeholders get a real-time understanding of quality health at every level of the business. The result is a proactive, resilient quality ecosystem where AI amplifies human expertise rather than replacing it.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
For more detail contact at Sarjen systems website contact page
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
Sarjen Systems Pvt Ltd
Founded
1998
Country
India
Website
qedge.sarjen.com
Product Features
Product Features
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
No
Document Control
Yes
Equipment Management
Yes
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
Yes
Training Management
Yes