Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
Fullcast Performance is a comprehensive performance management platform built to help revenue teams improve execution, coaching, and accountability. It combines pipeline insights, performance analytics, and AI-driven coaching into a single solution. The platform integrates with CRM, data warehouses, and communication tools to provide a unified view of sales performance. With features like automated goal tracking, manager co-pilot, and direct-to-rep coaching, it empowers teams to optimize performance at every level. Managers can shift from manual analysis to strategic coaching, while reps receive continuous, data-driven guidance. Fullcast Performance also enhances transparency across teams, helping organizations track KPIs and improve pipeline progression. By centralizing insights and automating workflows, it enables faster decision-making and stronger sales outcomes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Chorus by ZoomInfo
No
Dropbox Dash
No
Gmail
No
Gong
No
Google Calendar
No
Microsoft 365
No
Microsoft Outlook
No
Outreach
No
Salesforce
No
Salesloft
No
Integrations
Chorus by ZoomInfo
Yes
Dropbox Dash
Yes
Gmail
Yes
Gong
Yes
Google Calendar
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Outreach
Yes
Salesforce
Yes
Salesloft
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
Fullcast
Country
United States
Website
www.fullcast.com/product/fullcast-performance/
Product Features
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No