Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arya is a cutting-edge AI system designed to refine business processes, elevate customer satisfaction, and facilitate informed decision-making. Drawing inspiration from the mathematical prowess and analytical insight of Aryabhata, Arya equips companies with actionable data, automated processes, and forward-looking intelligence to enhance productivity and performance across various departments.
Among its key features is the Quality Auditor, which evaluates agent-customer interactions through a structured scoring system to guarantee adherence to compliance standards, communication effectiveness, and training precision. Additionally, the Co-Pilot functionality seamlessly integrates with CRM and IVR systems, providing agents with real-time summaries and guidance on standard operating procedures during calls. The Coaching module offers tailored AI-driven support that emphasizes tone, pronunciation, and the development of soft skills to boost service quality. Lastly, the Digital Cockpit forecasts key performance indicators such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS), tracks workload distribution, and aids in data-informed resource allocation to optimize operational efficiency. This comprehensive suite of tools makes Arya a vital asset for organizations seeking to stay ahead in a competitive landscape.
Description
Delpha is an advanced AI-based solution for data quality that employs intelligent agents to evaluate, score, and rectify customer records across six essential dimensions, providing reliable and actionable insights. It quickly spots and ranks data issues, enabling the seamless merging of duplicate accounts, contacts, and leads. Furthermore, Delpha offers instant notifications for changes in contact roles and creates accurate, comprehensive account hierarchies. This enhances the accuracy of pipelines, ultimately increasing revenue while reducing CRM upkeep, and its LinkedIn Connector for Salesforce automatically enriches leads within the sales platform. By integrating both automated correction and co-pilot manual options under user oversight, Delpha equips teams in sales, marketing, finance, and operations to make informed data-driven decisions, refine campaign strategies, streamline financial reporting, and facilitate mergers and acquisitions, making it an invaluable asset for organizations aiming to optimize their data management processes. With its multifaceted approach, Delpha not only improves data integrity but also drives overall business efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
LinkedIn
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Omind
Founded
2020
Country
United States
Website
www.omind.ai/products/arya/
Vendor Details
Company Name
Delpha
Founded
2020
Country
France
Website
delpha.io
Product Features
Product Features
Data Quality
Address Validation
No
Data Deduplication
No
Data Discovery
No
Data Profililng
No
Master Data Management
No
Match & Merge
No
Metadata Management
No