Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hosted PBX provides the essential features and adaptability you desire in a telephone system, all without the burden of its management. Utilizing Voice over IP technology, it delivers voice and data communications through a robust digital signal. The necessity for extensive equipment purchases is minimal, resulting in a reduced initial financial commitment. This translates to low upfront expenses for your business. We take care of adding new lines, updating software, and maintaining hardware, allowing you to focus on your core operations. Your phone system data is securely backed up in the cloud and can be accessed whenever necessary. Users have the capability to manage, customize, and control phone features through any web browser, ensuring convenience. Even in the event of a power outage or disaster, your operations remain unaffected. With off-site data storage, calls can be seamlessly routed to any phone, guaranteeing continuity. Our services are reliable, resulting in decreased downtime for your business. We consistently monitor our network and have implemented built-in redundancy to provide the highest possible uptime. Additionally, we will assist you in integrating devices into your network, managing the connections, and supplying the necessary routers to enhance your communication system. Overall, our comprehensive approach ensures that your telecommunication needs are met with efficiency and reliability.
Description
ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.
API Access
Has API
No
API Access
Has API
No
Integrations
Avigilon
Yes
Honeywell Active Alert
Yes
Milestone XProtect
Yes
Integrations
Avigilon
No
Honeywell Active Alert
No
Milestone XProtect
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Arvig
Country
United States
Website
www.arvigbusiness.com/phone/hostedpbx/
Vendor Details
Company Name
Epygi Technologies
Country
United States
Website
www.epygi.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes