Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
The integration of facial and vocal biometric authentication provides an exceptionally secure and user-friendly experience. Sensory employs its proprietary algorithms for speaker verification, facial recognition, and biometric fusion, drawing on its expertise in speech processing, computer vision, and machine learning. This innovative blend of facial and voice recognition maximizes security while ensuring a fast, convenient, and user-friendly verification process. Additionally, biometrics offer significant advantages over traditional authentication methods in terms of convenience. However, not all biometric solutions are equally reliable, as some may be susceptible to false positives, a risk known as "spoofing." Sensory's cutting-edge strategy incorporates both passive facial liveness and active vocal liveness, or a combination of both, utilizing a sophisticated deep learning model that significantly mitigates the risk of fraud from tactics such as 3D masks, photographs, and video recordings. This advanced approach sets Sensory apart in the biometric landscape, ensuring that users can trust the security of their authentication methods without compromising on ease of use.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kaleyra
Yes
Knowlarity
Yes
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kaleyra
No
Knowlarity
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
Sensory
Founded
1994
Country
United States
Website
www.sensory.com/face-voice-biometrics