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Description

Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.

Description

Securus has collaborated with leading specialists in investigative analysis and law enforcement to deliver exceptional data analytics through THREADS. By integrating Securus’ Secure Call Platform (SCP) with THREADS, they offer the most extensive centralized data repository and the most robust analysis software available for corrections and law enforcement agencies. With Securus THREADS™, users gain access to an unparalleled centralized data hub, paired with the NextGen Secure Communications Platform™ (NextGen SCP™), equipping them with superior investigative intelligence. Our suite of Investigative Solutions is designed to identify, analyze, and uncover critical data that is vital for investigations. Utilizing cutting-edge data analytics, voice biometric analysis, and verification tools, these resources efficiently process vast quantities of information, delivering actionable intelligence and targeted leads precisely when needed. This comprehensive approach ensures that investigators are not only equipped with the necessary tools but also empowered to make informed decisions swiftly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect Yes 
Ameyo by Exotel Yes 
Avaya Cloud Office Yes 
Exotel Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Indent No 
Kaleyra Yes 
Knowlarity Yes 
Microsoft Dynamics 365 Yes 
Oracle CRM On Demand Yes 
Shift No 
SmartJAIL No 
Twilio Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Amazon Connect No 
Ameyo by Exotel No 
Avaya Cloud Office No 
Exotel No 
Freshdesk No 
Genesys Cloud CX No 
HubSpot CRM No 
HubSpot Customer Platform No 
Indent Yes 
Kaleyra No 
Knowlarity No 
Microsoft Dynamics 365 No 
Oracle CRM On Demand No 
Shift Yes 
SmartJAIL Yes 
Twilio No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/voice-biometrics/

Vendor Details

Company Name

Securus Technologies

Founded

2005

Country

United States

Website

securustechnologies.tech

Product Features

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management Yes 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes No 
Client Management No 
Communication Tracking No 
Conflict Management No 
Corporations No 
Court Management Yes 
Discovery Management Yes 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking No 
Trust Accounting No 

Alternatives

Alternatives

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