Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
Securus has collaborated with leading specialists in investigative analysis and law enforcement to deliver exceptional data analytics through THREADS. By integrating Securus’ Secure Call Platform (SCP) with THREADS, they offer the most extensive centralized data repository and the most robust analysis software available for corrections and law enforcement agencies. With Securus THREADS™, users gain access to an unparalleled centralized data hub, paired with the NextGen Secure Communications Platform™ (NextGen SCP™), equipping them with superior investigative intelligence. Our suite of Investigative Solutions is designed to identify, analyze, and uncover critical data that is vital for investigations. Utilizing cutting-edge data analytics, voice biometric analysis, and verification tools, these resources efficiently process vast quantities of information, delivering actionable intelligence and targeted leads precisely when needed. This comprehensive approach ensures that investigators are not only equipped with the necessary tools but also empowered to make informed decisions swiftly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Indent
No
Kaleyra
Yes
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
Indent
Yes
Kaleyra
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
Securus Technologies
Founded
2005
Country
United States
Website
securustechnologies.tech
Product Features
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
No
Client Management
No
Communication Tracking
No
Conflict Management
No
Corporations
No
Court Management
Yes
Discovery Management
Yes
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
No
Trust Accounting
No