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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.

Description

The adoption of facial recognition technology for authentication purposes is rapidly growing, particularly on mobile platforms. However, the combination of readily available images on social media and the advancements in both digital and print image quality has created vulnerabilities in biometric systems that can be exploited by malicious actors to deceive facial recognition software. These deceptive tactics, referred to as presentation attacks, encompass various methods such as using printed photographs, cutout masks, video replays, and 3D masks. Implementing liveness detection enhances security and improves the ability to identify fraudulent attempts. ID R&D's passive face liveness offers a notable advantage as it is not only secure but also user-friendly. Unlike other solutions that require additional steps and can be time-consuming, IDLive Face operates seamlessly, remaining unnoticed by users who are unaware that the liveness check is taking place. Moreover, the software does not provide any hints to potential fraudsters on how to bypass it. As a result of its intuitive design, passive liveness significantly minimizes user confusion, leading to lower abandonment rates and reduced need for human oversight. This streamlined approach ultimately contributes to a more efficient and secure user experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect Yes 
Ameyo by Exotel Yes 
Avaya Cloud Office Yes 
Exotel Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
ID R&D No 
IDLive Face Plus No 
IDVoice No 
Kaleyra Yes 
Knowlarity Yes 
Microsoft Dynamics 365 Yes 
Oracle CRM On Demand Yes 
Twilio Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Amazon Connect No 
Ameyo by Exotel No 
Avaya Cloud Office No 
Exotel No 
Freshdesk No 
Genesys Cloud CX No 
HubSpot CRM No 
HubSpot Customer Platform No 
ID R&D Yes 
IDLive Face Plus Yes 
IDVoice Yes 
Kaleyra No 
Knowlarity No 
Microsoft Dynamics 365 No 
Oracle CRM On Demand No 
Twilio No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/voice-biometrics/

Vendor Details

Company Name

ID R&D

Founded

2016

Country

United States

Website

www.idrnd.ai/passive-facial-liveness/

Product Features

Alternatives

Alternatives

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