Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
The adoption of facial recognition technology for authentication purposes is rapidly growing, particularly on mobile platforms. However, the combination of readily available images on social media and the advancements in both digital and print image quality has created vulnerabilities in biometric systems that can be exploited by malicious actors to deceive facial recognition software. These deceptive tactics, referred to as presentation attacks, encompass various methods such as using printed photographs, cutout masks, video replays, and 3D masks. Implementing liveness detection enhances security and improves the ability to identify fraudulent attempts. ID R&D's passive face liveness offers a notable advantage as it is not only secure but also user-friendly. Unlike other solutions that require additional steps and can be time-consuming, IDLive Face operates seamlessly, remaining unnoticed by users who are unaware that the liveness check is taking place. Moreover, the software does not provide any hints to potential fraudsters on how to bypass it. As a result of its intuitive design, passive liveness significantly minimizes user confusion, leading to lower abandonment rates and reduced need for human oversight. This streamlined approach ultimately contributes to a more efficient and secure user experience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
ID R&D
No
IDLive Face Plus
No
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
ID R&D
Yes
IDLive Face Plus
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
ID R&D
Founded
2016
Country
United States
Website
www.idrnd.ai/passive-facial-liveness/