Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
GeoTapp is an integrated field service management platform centered around two principal offerings. GeoTapp Flow serves as the command center for office personnel, allowing users to create work orders, allocate tasks to teams, monitor progress at various locations, and produce sealed reports that include GPS coordinates, images, and digital signatures. Each report is securely locked upon completion, ensuring that it cannot be modified. Clients can independently verify the reports' authenticity through GeoTapp Verifier, which does not require them to access your account. On the other hand, GeoTapp TimeTracker is the mobile application designed for field personnel. It enables technicians to log their hours with verified GPS, collect photographic evidence, record notes, and confirm the completion of tasks, all of which syncs with Flow in real-time. The app features a built-in anti-spoofing mechanism that prevents the use of false GPS signals, ensuring that clock-ins occur only from legitimate locations. A distinctive feature of GeoTapp is its automatic generation of a GDPR-compliant GPS privacy notice for each employee, which is digitally signed and ensures that GPS access is restricted until the document is properly filed. This innovative approach eliminates the need for paper documentation and mitigates any legal risks associated with employee privacy. Moreover, with its robust set of features, GeoTapp stands out as a comprehensive solution that enhances both operational efficiency and compliance standards.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kaleyra
Yes
Knowlarity
Yes
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kaleyra
No
Knowlarity
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€32/year/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
GeoTapp
Founded
2024
Country
Italy
Website
geotapp.com/
Product Features
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No