Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
Description
Daon's IdentityX offers a versatile, vendor-neutral identity services platform designed to manage the entire customer identity lifecycle efficiently. At the heart of establishing trust in digital identities lies a consolidated, user-focused approach to the processes of identity creation, utilization, and oversight. The IdentityX Platform encompasses essential functionalities such as Identity Establishment through both account creation and digital onboarding, Omni-Channel Multi-Factor Authentication that spans mobile, web, and call center interactions, as well as Identity Recovery alongside various device and account lifecycle management features. Additionally, Daon's IdentityX Digital Onboarding solution facilitates prompt and precise identity verification for multiple applications, including compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. This comprehensive suite of services ensures that organizations can enhance security while efficiently servicing their clients' identity-related needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kaleyra
Yes
Knowlarity
Yes
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kaleyra
No
Knowlarity
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/
Vendor Details
Company Name
Daon
Founded
2000
Country
United States
Website
www.daon.com
Product Features
Product Features
Identity Management
Access Certification
Yes
Compliance Management
Yes
Multifactor Authentication
Yes
Password Management
Yes
Privileged Account Management
Yes
Self-Service Access Request
Yes
Single Sign On
Yes
User Activity Monitoring
Yes
User Provisioning
Yes