Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.
Description
Introducing a coaching platform that utilizes data to establish, enhance, and assess sales performance effectively. By centering sales competencies in every coaching dialogue, it allows for quick identification of skill gaps, facilitates improvements in both abilities and performance, and provides a comprehensive overview of outcomes—all within a single platform. e4enable aims to revolutionize your sales organization by clearly defining what success looks like and fostering the right sales mindset from the outset. This innovative tool ensures accountability among both sales professionals and leaders, promoting the adoption of training while offering complete transparency throughout the organization. Moreover, it aligns competencies with essential sales KPIs and metrics, enabling a thorough evaluation of the effectiveness of your sales coaching and training initiatives, thereby enhancing overall sales performance. With e4enable, organizations can expect to not just meet, but exceed their sales goals by implementing a robust framework for continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Gong
No
HubSpot CRM
No
HubSpot Customer Platform
No
LinkedIn
No
Microsoft Dynamics 365
No
Microsoft Entra ID
No
Microsoft Outlook
No
Pipedrive
No
Salesforce
No
Slack
No
Integrations
Gong
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
LinkedIn
Yes
Microsoft Dynamics 365
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
$5 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Arkis
Website
www.arkis.io
Vendor Details
Company Name
e4enable
Founded
2018
Country
United Kingdom
Website
www.e4enable.com
Product Features
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No
Sales Performance Management
Incentive Compensation Management (ICM)
No
Predictive Sales Analytics
No
Quota Management
No
Reporting / Analytics
No
Sales Coaching Analysis
No
Sales Gamification
No
Sales Performance Tracking
No
Sales Planning & Forecasting
No
Territory Management
No
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No