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Average Ratings 1 Rating
Description
Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.
Description
Experience learning redefined with Edurigo—an AI-powered, game-based platform crafted for dynamic micro-learning experiences tailored for sales-enablement, corporate, and academic realms.
Immerse yourself in interactive content creation and delivery, driven by personalized learning journeys.
With game-based mechanics igniting passion for knowledge and micro-learning facilitating swift comprehension, Edurigo enables seamless content curation, performance analysis, and skill mastery across organizational tiers.
Tailored for corporate entities, academic institutions, individual educators, and NGOs alike, Edurigo serves as the catalyst for:
- Sales Enablement
- Onboarding
- Orientation
- Induction
- Product Training
- Continuous Learning
- Leadership Coaching
- Frontline Staff Training
- One-on-One Coaching
- Customer Service Training
- Certifications
- Partner Enablement
- Managerial Training
- Compliance Training
Our commitment is to transform learning into an experiential, efficient, and impactful journey. Edurigo equips learners with digital prowess, offering a flexible platform to redefine the future of education.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Darwinbox
No
HROne
No
Opportune HRMS
No
PeopleStrong
No
Udemy
No
Integrations
Darwinbox
Yes
HROne
Yes
Opportune HRMS
Yes
PeopleStrong
Yes
Udemy
Yes
Pricing Details
$5 per user per month
Free Trial
No
Free Version
No
Pricing Details
$1 per user/per month
Pricing is per user/ per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Arkis
Website
www.arkis.io
Vendor Details
Company Name
Edurigo Technologies
Founded
2020
Country
India
Website
edurigo.com
Product Features
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
Yes
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Learning Experience Platforms
Built-in Course Authoring
Yes
Content Sharing
Yes
Employee Portal
No
Gamification
Yes
Microlearning
Yes
Mobile Learning
Yes
Multi-User Collaboration
Yes
Recommendations
Yes
Reporting/Analytics
Yes
Self-Service Content Curation
No
Social Learning
Yes
Third Party Course Library
Yes
Learning Management Systems (LMS)
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Corporate / Business
Yes
Customizable
Yes
Gamification
Yes
Learner Portal
Yes
Mobile Learning
Yes
Open Source
Yes
SCORM Compliance
Yes
Synchronous Learning
Yes
Video Conferencing
No
eCommerce
No
eLearning Companies
No
Microlearning
Adaptive Learning
Yes
Asynchronous Learning
Yes
Built-In Course Authoring
Yes
Content Library
Yes
Evaluation Management
Yes
Gamification
Yes
Leaderboards
Yes
Progress Tracking
Yes
Quizzes
Yes
Rewards Management
Yes