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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Arize's machine-learning observability platform automatically detects and diagnoses problems and improves models. Machine learning systems are essential for businesses and customers, but often fail to perform in real life. Arize is an end to-end platform for observing and solving issues in your AI models. Seamlessly enable observation for any model, on any platform, in any environment. SDKs that are lightweight for sending production, validation, or training data. You can link real-time ground truth with predictions, or delay. You can gain confidence in your models' performance once they are deployed. Identify and prevent any performance or prediction drift issues, as well as quality issues, before they become serious. Even the most complex models can be reduced in time to resolution (MTTR). Flexible, easy-to use tools for root cause analysis are available.

Description

Introducing Spiral, a transformative tool that converts customer feedback into practical insights. Our advanced AI processes feedback from various channels, identifying potential issues before they escalate. With seamless integration, you can achieve powerful results and gain actionable insights, eliminating uncertainty while revealing specific challenges to address. The real-time tracking feature ensures that you remain informed around the clock through Sight AI™, allowing you to respond promptly. Designed to integrate effortlessly with the most widely used CRMs, Spiral adapts and scales alongside your business as it handles more feedback, refining its insights continuously. Speed up your operations by tackling concerns proactively, preventing minor problems from developing into significant crises by recognizing trends early on. Experience the convenience of identifying all issues simultaneously, as our AI diligently analyzes customer feedback throughout the day, enabling you to witness the positive impact on your business. By harnessing the power of real-time insights, you can make informed decisions that drive your success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock Yes 
Arize Phoenix Yes 
Azure Marketplace Yes 
Claude Yes 
Flowise Yes 
Gemini Enterprise Agent Platform Yes 
Hugging Face Yes 
LangChain Yes 
LangGraph Yes 
LiteLLM Yes 
LlamaCloud Yes 
LlamaIndex Yes 
OpenAI Yes 
UbiOps Yes 
neptune.ai Yes 

Integrations

Amazon Bedrock No 
Arize Phoenix No 
Azure Marketplace No 
Claude No 
Flowise No 
Gemini Enterprise Agent Platform No 
Hugging Face No 
LangChain No 
LangGraph No 
LiteLLM No 
LlamaCloud No 
LlamaIndex No 
OpenAI No 
UbiOps No 
neptune.ai No 

Pricing Details

$50/month
Free to use - OSS version
$50/month - Enterprise version
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Arize AI

Country

United States

Website

arize.com

Vendor Details

Company Name

Spiral Technologies

Country

United States

Website

www.spiralup.co

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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