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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.

Description

Traction Gather allows you to seamlessly integrate all your virtual activities, including events, live streams, classes, programs, tours, and on-demand content, into a unified digital engagement platform. Utilizing the Salesforce Communities framework, it provides valuable data insights that enhance interaction with customers and stakeholders, no matter their location. This innovative tool promotes meaningful connections among individuals, businesses, and organizations by fostering dynamic interactions through online mediums. Traction Gather creates a centralized space for customers, stakeholders, and staff to connect, making it easier to collect user information that can lead to richer experiences. No matter if you're part of a business, a non-profit, an educational establishment, or simply looking to host virtual gatherings, our online community is dedicated to equipping you with the necessary resources to excel in the digital landscape and adapt to the evolving environment. By embracing this platform, you can ensure that your virtual initiatives are not only effective but also engaging for all participants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 
Vimeo No 
YouTube No 
Zoom No 

Integrations

Salesforce Yes 
Vimeo Yes 
YouTube Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arise

Founded

1994

Country

United States

Website

www.arise.com

Vendor Details

Company Name

Traction on Demand

Founded

2007

Country

Canada

Website

tractionondemand.com/gather/

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Virtual Event Platforms

Alerts/Notifications No 
Attendee Management No 
Customizable Branding No 
Event Management No 
File Sharing No 
Lead Capture No 
Live Audio/Video Chat No 
Live Text Chat No 
Mobile Access No 
Moderation No 
Pre-made Templates No 
Presentation Tools No 
Q&A No 
Reporting/Analytics No 
Social Media Promotion No 
Surveys/Polls No 
Virtual Booths No 
Virtual Lobby No 

Alternatives

Alternatives

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