Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.
Description
Traction Gather allows you to seamlessly integrate all your virtual activities, including events, live streams, classes, programs, tours, and on-demand content, into a unified digital engagement platform. Utilizing the Salesforce Communities framework, it provides valuable data insights that enhance interaction with customers and stakeholders, no matter their location. This innovative tool promotes meaningful connections among individuals, businesses, and organizations by fostering dynamic interactions through online mediums. Traction Gather creates a centralized space for customers, stakeholders, and staff to connect, making it easier to collect user information that can lead to richer experiences. No matter if you're part of a business, a non-profit, an educational establishment, or simply looking to host virtual gatherings, our online community is dedicated to equipping you with the necessary resources to excel in the digital landscape and adapt to the evolving environment. By embracing this platform, you can ensure that your virtual initiatives are not only effective but also engaging for all participants.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Vimeo
No
YouTube
No
Zoom
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Arise
Founded
1994
Country
United States
Website
www.arise.com
Vendor Details
Company Name
Traction on Demand
Founded
2007
Country
Canada
Website
tractionondemand.com/gather/
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Virtual Event Platforms
Alerts/Notifications
No
Attendee Management
No
Customizable Branding
No
Event Management
No
File Sharing
No
Lead Capture
No
Live Audio/Video Chat
No
Live Text Chat
No
Mobile Access
No
Moderation
No
Pre-made Templates
No
Presentation Tools
No
Q&A
No
Reporting/Analytics
No
Social Media Promotion
No
Surveys/Polls
No
Virtual Booths
No
Virtual Lobby
No