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features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.

Description

Partnering with The Home Depot allows you to connect with our extensive network of 198 million unique customers, both online and across our 2,322 retail locations. Our website garners an impressive 3.6 billion visits annually, providing a significant platform for your brand. Through Orange Apron Media, advertisers can engage with our customer base effectively. With our self-service features, you can access The Home Depot's advertising platforms around the clock. Additionally, you can utilize real-time, brand-specific analytics to swiftly enhance your campaign strategies. Our dedicated support team is always ready to assist with any inquiries. In FY21, The Home Depot experienced 1.76 billion customer transactions, contributing to a remarkable $6 billion increase in sales. On average, our advertising partners enjoy returns exceeding double their investment in ads. Advertise through various channels owned by The Home Depot, including in-grid placements, carousel ads for sponsored products, prominent top-of-page banners, and tailored email campaigns. This partnership allows for reaching targeted audiences and offers numerous customization opportunities to optimize your advertising efforts. Furthermore, leveraging our established reputation can amplify your brand's visibility and success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Descartes Sellercloud No 
Precoro No 
SKUPREME No 
Synctify No 

Integrations

Descartes Sellercloud Yes 
Precoro Yes 
SKUPREME Yes 
Synctify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arise

Founded

1994

Country

United States

Website

www.arise.com

Vendor Details

Company Name

The Home Depot

Founded

2000

Country

United States

Website

www.homedepot.com/c/Retail_Media_Advertising_Solutions

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

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