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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.

Description

Huawei's FusionCube hyper-converged infrastructure unifies compute, storage, networking, virtualization, and management into a seamless solution designed for exceptional performance, minimal latency, and swift deployment. The integrated distributed storage engines within FusionCube facilitate a profound convergence of computing and storage capabilities. These proprietary engines from Huawei effectively eliminate performance bottlenecks, providing users with the ability to expand capacity flexibly. FusionCube is compatible with leading industry databases and virtualization platforms. Additionally, the Huawei FusionCube 1000 HyperVisor&Data functions as a data storage infrastructure built on a converged architecture. It comes pre-integrated with a distributed storage engine, virtualization software, and cloud management tools, enabling on-demand resource allocation and straightforward linear expansion. This comprehensive approach ensures that organizations can scale their resources efficiently as their needs evolve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Db2 No 
IBM Informix No 
SAP IQ No 

Integrations

IBM Db2 Yes 
IBM Informix Yes 
SAP IQ Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Arise

Founded

1994

Country

United States

Website

www.arise.com

Vendor Details

Company Name

Huawei

Founded

1987

Country

China

Website

e.huawei.com/en/solutions/business-needs/data-center/fusioncube

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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