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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.

Description

Dialogic OnDemand Voicemail operates entirely on software and is capable of functioning within virtualized settings, which facilitates resource sharing and lowers the costs associated with service delivery. It effectively reduces the necessity for multiple mailboxes by generating temporary resources that can be utilized by various subscribers while ensuring the same levels of privacy and security as traditional mailboxes. Unlike outdated systems that incur high maintenance expenses and demand additional physical space and power, transitioning to a fully virtualized, on-demand platform can significantly decrease operational costs without sacrificing service quality. The user-friendly interface is specifically crafted to boost your subscribers’ ability to manage their own services, ultimately leading to a reduction in customer care expenses as well. This system allows for the creation of dynamic and temporary voicemail boxes, assigning them to customers only when required. By minimizing the number of voicemail boxes, costs can be reduced further, and accessibility is granted from any device at any location. Not only does this upgrade enhance the visual appeal of your voicemail service, but it also ensures customers benefit from the latest features simultaneously. Furthermore, the flexibility of the system fosters a more responsive service tailored to user needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Hadoop No 

Integrations

Amazon S3 Yes 
Hadoop Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Arise

Founded

1994

Country

United States

Website

www.arise.com

Vendor Details

Company Name

Dialogic

Founded

1984

Country

United States

Website

www.dialogic.com/ondemand-voicemail

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Alternatives

Alternatives

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