Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Argus by Genix Cyber is a comprehensive Extended Detection and Response (XDR) solution that simplifies cybersecurity management across cloud, hybrid, and on-premises infrastructures. The platform integrates unified threat detection, identity and access governance, and compliance automation into one seamless system. Using AI-enhanced security analytics, Argus provides real-time threat detection and rapid automated response to mitigate risks proactively. Continuous compliance monitoring and automated reporting help organizations maintain alignment with regulatory requirements effortlessly. Its centralized dashboard offers full visibility into security operations, improving decision-making and response times. Argus is built with a cloud-native and scalable architecture to support dynamic enterprise environments and managed service providers. The platform’s flexibility ensures it can grow alongside your organization’s infrastructure. Designed for ease of use, Argus helps security teams reduce complexity while enhancing protection.
Description
A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.
API Access
Has API
No
API Access
Has API
No
Integrations
Envato Elements
No
WPForms
No
WooCommerce
No
WordPress
No
Integrations
Envato Elements
Yes
WPForms
Yes
WooCommerce
Yes
WordPress
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Genix Cyber
Founded
2024
Country
United States
Website
argus.genixcyber.com
Vendor Details
Company Name
Support Genix
Website
supportgenix.com
Product Features
Endpoint Protection
Activity Log
No
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Log Management
Archiving
No
Audit Trails
No
Compliance Reporting
No
Consolidation
No
Data Visualization
No
Event Logs
No
Network Logs
No
Remediation
No
Syslogs
No
Thresholds
No
Web Logs
No
Vulnerability Management
Asset Discovery
No
Asset Tagging
No
Network Scanning
No
Patch Management
No
Policy Management
No
Prioritization
No
Risk Management
No
Vulnerability Assessment
No
Web Scanning
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No