Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Prospecting stands out as the most profitable business practice available, yet it is also one of the most challenging endeavors. The process can often feel monotonous and is susceptible to mistakes, with incorrect numbers leading to wasted time and the endless cycle of unanswered calls becoming a painful ritual. This is where the Arch PowerDialer comes into play, offering a solution centered on efficiency. By utilizing the PowerDialer, you could see your contact rate soar by as much as 400%. Mastering the tool takes a mere five minutes, and it is compatible with any Mac, PC, tablet, and phone. The PowerDialer streamlines your workflow by automatically transferring contact details, lead information, post-call notes, reminders, and callbacks directly into your lead portal or chosen integrated third-party CRMs, thus conserving your valuable time. You can effortlessly upload various lists, such as expired listings, for sale by owner, for rent by owner, neighborhood data, pre-foreclosures, or your own curated call list, all of which are easily managed through our user-friendly web portal. Ultimately, it requires no specialized equipment and is designed to work seamlessly across various devices and phone types, making prospecting more effective than ever.

Description

Total Call Center Management Solutions® is an international leader in providing Customer Interaction Management Solutions, utilizing Computer Telephony Integration and CRM Packages to enhance business efficiency across various products and services. Our offerings encompass comprehensive systems for VoIP Call Centers, Automatic Dialers, and various Call Processing Products, facilitating both Inbound and Outbound telephone communications. We specialize in the seamless integration of computer telephony with hardware and software applications, including Interactive Voice Response and Interactive Information Systems, while also offering software customization, consulting, and customer relationship management solutions. By implementing TCMS call center solutions, businesses, institutions, and organizations can optimize their operational efficiency and significantly reduce overhead costs through improved customer interaction responsiveness and competitiveness. Designed with user-friendliness in mind, TCMS Call Center Products deliver robust and adaptable call automation solutions tailored to meet diverse needs. Our commitment to innovation ensures that clients remain at the forefront of customer service excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$79 per month
Free Trial Yes 
Free Version No 

Pricing Details

$195.00/one-time
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ArchAgent

Founded

1992

Country

United States

Website

www.archagent.com/powerdialer/

Vendor Details

Company Name

Total Call Center Management Solutions

Country

United States

Website

www.tctecno.com

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

Alternatives

uContact Reviews

uContact

net2phone
wolkvox Reviews

wolkvox

Microsyslabs
Acarda Outbound Reviews

Acarda Outbound

Acarda Sales Technologies
T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications
T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications