Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ArcTicketing efficiently organizes, prioritizes, and routes tickets to the appropriate customer service agents. Simply establish the assignment guidelines to ensure smooth operations. With guaranteed rapid response times, you can assess the effectiveness and thoroughness of resolved tickets by accessing the performance report. This report allows you to pinpoint the average time taken to address each ticket. You can also add users and configure their roles, specifying their permissions, the types of tickets they handle, and the features they can access. Furthermore, you can define your service level agreements (SLAs), clearly indicating which tickets require immediate attention and which can be resolved later. This comprehensive setup ensures optimal ticket management and enhanced customer satisfaction.
Description
We have developed an innovative event ticketing platform that is backed by the security of the Ethereum blockchain. Our application is designed to be secure, intelligent, and user-friendly, providing transparency for both event organizers and ticket buyers. The ticketing industry is plagued by significant problems, particularly scamming and scalping, which have led to the exploitation of both event creators and attendees. It is crucial to combat these fraudulent practices and ensure that more revenue reaches the pockets of those who organize events. By implementing a blockchain-based solution, we can offer tickets that are verifiable prior to purchase, effectively thwarting scammers, and are non-transferable to curtail scalping. The DigiTix dApp will empower users to create events, design various ticket categories and pricing tiers, sell tickets, utilize them, verify their authenticity, and much more. Additionally, users will have the ability to explore a wide range of events through search options and filters, ultimately facilitating a seamless ticket purchasing experience. This platform not only enhances security but also aims to restore trust in the ticketing process.
API Access
Has API
No
API Access
Has API
No
Integrations
Ethereum
No
Telegram
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Archarina
Country
United States
Website
www.archarina.io/products/office-apps/arc-ticket
Vendor Details
Company Name
DigiTix
Country
United States
Website
digitix.io
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No