Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ArcTicketing efficiently organizes, prioritizes, and routes tickets to the appropriate customer service agents. Simply establish the assignment guidelines to ensure smooth operations. With guaranteed rapid response times, you can assess the effectiveness and thoroughness of resolved tickets by accessing the performance report. This report allows you to pinpoint the average time taken to address each ticket. You can also add users and configure their roles, specifying their permissions, the types of tickets they handle, and the features they can access. Furthermore, you can define your service level agreements (SLAs), clearly indicating which tickets require immediate attention and which can be resolved later. This comprehensive setup ensures optimal ticket management and enhanced customer satisfaction.

Description

We have developed an innovative event ticketing platform that is backed by the security of the Ethereum blockchain. Our application is designed to be secure, intelligent, and user-friendly, providing transparency for both event organizers and ticket buyers. The ticketing industry is plagued by significant problems, particularly scamming and scalping, which have led to the exploitation of both event creators and attendees. It is crucial to combat these fraudulent practices and ensure that more revenue reaches the pockets of those who organize events. By implementing a blockchain-based solution, we can offer tickets that are verifiable prior to purchase, effectively thwarting scammers, and are non-transferable to curtail scalping. The DigiTix dApp will empower users to create events, design various ticket categories and pricing tiers, sell tickets, utilize them, verify their authenticity, and much more. Additionally, users will have the ability to explore a wide range of events through search options and filters, ultimately facilitating a seamless ticket purchasing experience. This platform not only enhances security but also aims to restore trust in the ticketing process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ethereum No 
Telegram No 

Integrations

Ethereum Yes 
Telegram Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Archarina

Country

United States

Website

www.archarina.io/products/office-apps/arc-ticket

Vendor Details

Company Name

DigiTix

Country

United States

Website

digitix.io

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Product Features

Ticketing

Barcode / Ticket Scanning No 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management No 
Fundraising Management No 
General Admission No 
Kiosk Ticketing No 
Mobile Ticketing No 
Online Ticketing No 
Onsite Ticketing No 
POS No 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

Little Box Office  Reviews

Little Box Office

Little Box Office
SutiDesk Reviews

SutiDesk

SutiSoft