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support

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Description

Create dynamic web maps using ArcGIS Online, Esri's innovative web mapping platform. By engaging with the data, zooming in, and utilizing the map's search function, you can uncover fresh insights and intricate details. Leverage intelligent, data-centric mapping styles alongside user-friendly analytical tools to enhance your understanding of location-centric information. Foster collaboration within your organization by collectively designing and utilizing maps. Distribute your findings to targeted individuals or share them with a global audience. Construct interactive maps that clarify your data and invite users to delve deeper into the information presented. Integrate your own datasets and enrich them by incorporating the authoritative location-based information available in ArcGIS Online. Employ smart mapping techniques to facilitate your exploration and visualization of data. As a software as a service (SaaS) solution, ArcGIS Online is accessible on any device with internet connectivity. Its robust infrastructure ensures that your maps can accommodate thousands of simultaneous users, all interacting seamlessly. In addition, Esri takes care of software updates and maintenance, allowing you to focus on your mapping projects without the hassle of technical upkeep. This ensures that you always have access to the latest features and improvements, enhancing your mapping experience even further.

Description

Cityworks serves as the go-to platform for local governments and utility agencies seeking efficient project execution. Our innovative GIS-focused public asset management and permitting system is designed to manage the entire lifecycle of infrastructure, encompassing permits, construction, maintenance, and eventual replacement. Exclusively utilizing Esri® ArcGIS®, Cityworks enables you to maximize the potential of your authoritative GIS data, delivering a comprehensive solution that enhances your agency's operational efficiency. We stand alongside you in the effort to create safe, resilient, and intelligent communities. By connecting field operations to office management, Cityworks equips your team with superior data, enhanced insights, and informed decision-making capabilities. Additionally, our platform streamlines the permitting process and fosters effective communication with both customers and stakeholders, ensuring everyone is on the same page throughout each project. Ultimately, Cityworks is dedicated to empowering local agencies to achieve their goals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
GeoCivix No 
Hyland IDP No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
NilNexus No 
Picterra Yes 
Procify Workflow No 
Radley Data Collection No 
Radley iSC No 
Selectron Relay No 
Silvacom FMS Yes 
Stabicad No 
SuperMap GIS Yes 
Trimble FabShop No 
VuSpex No 
inHANCE No 

Integrations

ArcGIS No 
GeoCivix Yes 
Hyland IDP Yes 
Microsoft 365 No 
Microsoft SharePoint No 
NilNexus Yes 
Picterra No 
Procify Workflow Yes 
Radley Data Collection Yes 
Radley iSC Yes 
Selectron Relay Yes 
Silvacom FMS No 
Stabicad Yes 
SuperMap GIS No 
Trimble FabShop Yes 
VuSpex Yes 
inHANCE Yes 

Pricing Details

$100 per year
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Esri

Founded

1969

Country

United States

Website

www.esri.com/en-us/arcgis/products/arcgis-online/overview

Vendor Details

Company Name

Trimble

Founded

1978

Country

United States

Website

assetlifecycle.trimble.com/en/products/software/cityworks

Product Features

GIS

3D Imagery No 
Census Data Integration No 
Color Coding No 
Geocoding No 
Image Exporting No 
Image Management No 
Internet Mapping No 
Interoperability No 
Labeling No 
Map Creation No 
Map Sharing No 
Near-Matching No 
Reverse Geocoding No 
Spatial Analysis No 

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management Yes 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Alternatives

Alternatives

Citywide Assets Reviews

Citywide Assets

PSD Citywide
Citywide Permitting Reviews

Citywide Permitting

PSD Citywide
ArcGIS Reviews

ArcGIS

ESRI
Citywide Maintenance Reviews

Citywide Maintenance

PSD Citywide