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Description
Sakhr offers a comprehensive Knowledge Management suite named ArabDox, which facilitates the classification, organization, indexing, storage, and retrieval of documents in Arabic, English, and French. After being rigorously tested in Intel labs, this solution has efficiently catered to more than 12,000 users and managed a document repository of 10 million, all while maintaining seamless integration within a Microsoft-based environment. Various governmental bodies and organizations that face challenges with extensive paper documentation and archiving needs depend on ArabDox to streamline their workflows, protect confidential information, and minimize paper usage. Among the notable clients utilizing this solution are the Arab Bank for Economic Development, the Qatar Embassy in the United States, and the Abu Dhabi Tourism Authority, demonstrating its wide-ranging applicability and effectiveness. This innovative tool not only enhances efficiency but also aligns with the growing emphasis on digital transformation in document management.
Description
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sakhr Software
Country
United Arab Emirates
Website
www.sakhr.com/index.php/en/solutions/knowledge-management
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Bot-Platform.html
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
