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features
design
support

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Description

A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.

Description

Satori serves as a LiveOps platform aimed at improving player retention, engagement, and monetization within live service games. It provides a robust array of tools, such as event capture, dynamic event calendars, remote configuration, experimentation, analytics, and tailored player messaging. Game studios and publishers can seamlessly create and implement live events, battle passes, promotional offers, notifications, and messages through Satori. The platform allows for personalized rewards, granting players premium incentives based on their achievements, purchases, and platform-specific exclusives. Furthermore, Satori supports the dynamic unlocking of new content, enriching the gameplay experience by unveiling additional material as players accomplish objectives or make purchases. It also enhances targeted player interaction, enabling studios to focus on specific player segments or individuals to provide exclusive content and encourage a sense of community. This comprehensive approach fosters stronger connections between players and games, ultimately driving higher engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Redshift No 
Amazon S3 No 
Amazon Web Services (AWS) No 
C++ No 
Google Cloud BigQuery No 
Google Cloud Platform No 
Hiro Game Development No 
JavaScript No 
Nakama No 
Snowflake No 
Unity No 
Unreal Engine No 

Integrations

Amazon Redshift Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
C++ Yes 
Google Cloud BigQuery Yes 
Google Cloud Platform Yes 
Hiro Game Development Yes 
JavaScript Yes 
Nakama Yes 
Snowflake Yes 
Unity Yes 
Unreal Engine Yes 

Pricing Details

$3999/user
Free Trial No 
Free Version No 

Pricing Details

$600 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aqbay

Founded

2025

Website

aqbay.com/igaming-crm

Vendor Details

Company Name

Heroic Labs

Founded

2015

Country

United States

Website

heroiclabs.com/satori/

Product Features

Product Features

Game Development

2D No 
3D No 
Analytics No 
Animation No 
Asset Management No 
Drag & Drop No 
IT Asset Management No 
Network Management No 
Physics No 
Player Management No 
Prototyping No 
Virtual Reality No 
eCommerce No 

Alternatives

Alternatives

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