Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.
Description
OtherLevels offers a dynamic sports engagement platform that leverages real-time game data, live betting odds, and player interactions to enhance customer engagement. Their intelligent messaging service acts as a comprehensive multi-channel platform, utilizing data and live events to communicate effectively. Whether it's the thrill of live sports or the suspense of a rising lottery prize, OtherLevels crafts tailored customer experiences by integrating diverse data sources, extensive content libraries, and insights into player behavior to strengthen customer relationships. Instead of relying on generic CRM lifecycle marketing, businesses can focus on delivering impactful experiences in sports, iGaming, and lotteries that resonate deeply with their audience. Central to this approach is data, which drives personalization and facilitates real-time messaging strategies. By combining advanced event processing with external data feeds and player behavior insights, OtherLevels enhances both the creation of content and the delivery of messages. Consequently, the platform produces engagement experiences that are rich in content and highly relevant to the context of the moment, ensuring users remain captivated. This innovative method not only boosts customer interaction but also fosters loyalty in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SalonWings
No
Taxi for Email
No
Pricing Details
$3999/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aqbay
Founded
2025
Website
aqbay.com/igaming-crm
Vendor Details
Company Name
Otherlevels
Country
United Kingdom
Website
www.otherlevels.com
Product Features
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No