Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.
Description
Booking for groups has become incredibly straightforward. Our platform supports a variety of flexible group hold scenarios, enabling guests to reserve their spots effortlessly using a special code through the OpenHotel Booking Engine. We adeptly handle even the most complex rate situations while ensuring user-friendliness. It offers a range of discount options, promotional codes, adaptable length of stay enforcement, and comprehensive support for surcharges and taxes. Reports can be easily printed or exported, allowing for seamless analysis. Users can evaluate and forecast trends with tailored pace reports. All key metrics are consolidated in a single, accessible dashboard. Additionally, we provide multiple customization options for staff access, allowing you to determine which functionalities they can use. Security is prioritized with the implementation of Two-Factor Authentication for each account. With a snapshot view of your property, filtering the grid helps you quickly locate what you need, while the interactive grid enhances functionality with features such as Click-To-Book, moving, assigning, and upgrading reservations, ensuring efficient management of your bookings. This comprehensive system empowers property managers to maximize their operational efficiency and enhance the guest experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Akia
No
Booking.com
No
OpenKey
No
Whistle Messaging
No
Pricing Details
$3999/user
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aqbay
Founded
2025
Website
aqbay.com/igaming-crm
Vendor Details
Company Name
OpenHotel
Founded
1998
Country
United States
Website
openhotel.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes