Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.

Description

The casino management system serves as an all-encompassing solution for overseeing and managing various aspects of casino operations. It offers complete oversight of financial transactions along with thorough historical records. The system is designed with high reliability and meticulous attention to detail, allowing for the optimization of workflows. This improvement leads to enhanced performance in individual tasks and a more efficient allocation of staff resources. As a result, it functions as an invaluable tool for managing both gaming equipment and casino personnel while also enhancing guest services. The user experience is significantly improved with a 480 x 272 display that features a capacitive touch screen, known for its superior sensitivity and clarity compared to traditional resistive touch screens. Additionally, all information is securely stored in non-volatile memory, ensuring data integrity. The combination of a high-resolution display, quality touch interface, and a reliable power supply with UPS functionality further contributes to the system's robustness and effectiveness in a bustling casino environment. This comprehensive system not only streamlines operations but also elevates the overall experience for both staff and patrons alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3999/user
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Aqbay

Founded

2025

Website

aqbay.com/igaming-crm

Vendor Details

Company Name

Ensico

Country

Slovenia

Website

www.ensico.com/casino-management/

Product Features

Product Features

Alternatives

Alternatives

Casino Insight Reviews

Casino Insight

Casino Cash
Playtech Neon Reviews

Playtech Neon

Playtech